FAQ

FREQUENTLY ASKED QUESTIONS

Some of our most frequent Questions and Answers

Product

What is Tea of Titans?

Tea of Titans™ is a company dedicated to providing organic teas and products that are known to improve physical and mental endurance. Our signature blends - Original Kick, Citrus Kick and Caramel Kick are powerful combinations of high altitude Green Tea and three year vintage pu’erh Tea leaves blended with dried pieces of Turmeric and Ginger.  Sometimes referred to as Titanium Tea, these blends are often mixed with Butter, Cream and or MCT oil, and used by some practitioners of a ketogenic diet who prefer a lower caffeine alternative to coffee. It's also used by practitioners of Intermittent Fasting.

Why is this tea for Titans?

Well it’s not just for Titans but… it is the beverage that the world’s top performers drink to get and stay in peak mental and physical condition. Drinking this beverage would help anyone but tea of wimps just didn’t have the same ring to it 😉

How do you prepare the tea?

Put one slightly heaping teaspoon of loose tea for each 7-9 oz/ 200-260 ml of water into a tea infuser. Pour freshly boiled water (at 90℃/ 194℉ or higher) over the tea. Steep for 3-7 minutes. According to personal preference, tea can be re-steeped 2-3 times.

How long will a package of tea last?

2 years unopened and sealed. Once opened, it’s best to consume within 6 months and reseal the bag after each use to make sure it stays fresh. Each package will yield 25 single servings (or double if you re-steep the leaves).

What’s in this tea?

Ingredients*: Green Tea, Black Tea (Pu-erh style), dried Ginger pieces, dried Turmeric pieces. *May contain Safflower Petals, Almond Pieces (Caramel Kick Variety only) and Natural Flavors

Allergen Alert: Please review ingredient listing – The Caramel Kick variety contains Almonds

Can it be steeped more than once?

Yes, tea leaves can be steeped several times but it depends on your preference.

Orders

Can we order wholesale for my office, co-working space, restaurant or retail store?

Absolutely! We're happy to provide wholesale pricing for our corporate customers and retail partners. Please reach out to us using this form and we can discuss what's possible for you.

How long will it take for my order to reach me?

If you are placing an order from our online store, please allow 48 hours for processing before your order is shipped. We send by the lowest shipping rate possible which is usually 3 - 10 days shipping for most destinations. If you'd like to place an express order, contact us and we can expedite it for you.

Do you accept returns?

No, for our customer's safety, we are unable to accept returns on food products.

Shipping

How can I track my order?

We use live data from Canada Post to provide you with the lowest shipping rate possible. Unfortunately, this rate does not always include tracking. If we receive a tracking number, we will provide it to you with your order receipt. Please allow 2 business days for your order to be shipped.

Where is my sample? Did it ship?

We are currently backlogged with sample requests. Depending on when we received your request, it may be 8-12 weeks before you receive your sample due to the high demand. The exception is if you've requested expedited processing by paying for shipping. In which case, your sample will reach you in 3 - 7 business days.

When your sample is shipped, you are notified by email.

Do you ship internationally?

Yes, we ship worldwide, however we are not responsible for any import restrictions or fees associated with your purchase.

Please note we can only ship samples internationally if you have paid for shipping.

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